Shipping Update
The New Shipping Structure (Detailed Breakdown) Dec 1, 2025
1. Free Shipping on Orders $500+
Wholesale orders of $500 or more qualify for free shipping within the continental U.S.
This remains one of the lowest free-shipping thresholds in wholesale hats.
2. Free Shipping Includes 3 Cases Per Month
Your first 3 cases per month ship free.
What is a case?
A “case” = one full shipping box containing:
8–12 hats, depending on shape, brim size, and style.
So 3 cases = 24–36+ hats shipped free.
3. Additional Case Freight Charge
If your monthly total exceeds 3 cases, any extra cases will be billed at the actual lowest carrier rate, using:
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UPS
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FedEx
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USPS
We compare all three and choose whichever carrier is cheapest to your location.
This ensures fairness whether you’re in:
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Texas
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California
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Maine
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Florida
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Montana
You only pay the REAL cost — nothing inflated, nothing padded.
When do you pay for extra cases?
Before we ship, we’ll add a line item to your order:
“Additional Case Freight Charge (Actual Carrier Rate)”
You approve → then we ship.
4. Monthly Reset
Your 3 free cases reset on the 1st of every month.
Whether you place:
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one large order, or
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multiple smaller orders (still $500+),
everything still counts toward your total monthly case count.
This prevents loopholes:
Splitting orders to avoid charges
Placing three separate orders to get 9 free cases
Everything resets monthly — simple and fair.
Examples
Example A — Small Boutique Order
Customer orders 18 hats ($500+ Order) → ships in 2 cases
➡ FREE (under the 3-case limit)
Example B — Larger Monthly Order
Customer orders 50 hats ($500+ Order) → ships in 5 cases
Free: 3 cases
Extra: 2 cases → billed at actual lowest carrier rate
You approve the charge → order ships
Example C — Two Orders in One Month
Order #1 = 1 case
Order #2 = 2 cases
Order #3 = 1 case
Monthly total = 4 cases
Free: 3
Extra: 1 → billed at actual lowest carrier rate
Non-Continental U.S. Customers
Customers in:
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Alaska
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Hawaii
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Puerto Rico
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Canada
will continue to pay actual carrier shipping due to dimensional weight surcharges.
Frequently Asked Questions
Q: How many hats fit in a case?
Most cases fit 8–12 hats, depending on brim/crown size.
Q: If I place two orders in one month, do I get 3 free cases each time?
No — the allowance is per month, not per order.
Q: What happens if I hit the case limit but still need my order?
We simply add the Additional Case Freight Charge at the actual lowest carrier rate.
Q: Can I see the shipping rate you used?
Absolutely — transparency is important to us. We can provide a carrier screenshot upon request.
Q: Why not just charge a flat fee?
Flat fees overcharge some states and undercharge others.
Using actual lowest carrier rates keeps it honest, fair, and accurate.
Q: What if I want my in-stock items shipped early?
We offer split shipments for a $25 split-ship fee upon request. Additional to Shipping charges.
Q: Are preorder items included in case counts?
Yes — preorder shipments count toward your monthly total cases.
We’re Here to Support Your Boutique
If you ever want help estimating:
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how many cases your order will need
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what your shipping cost will look like
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when your case count resets
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how this impacts your monthly ordering
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the best way to structure orders to save on shipping
We’re always here to help.
Email us anytime: sales@wilderandsoul.com
